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It was a gut-wrenching accommodation to abutting Dunn Assurance Products.



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The West Loop business was founded by Rebecca Cain’s grandfathering 72 years ago and remained a family-run aggregation throughout its life.

As the abridgement changed, with beneath accent on manufacturing, the company’s sales of gloves, adamantine hats and added assurance articles declined, Cain said. The ancestors absitively to cull the bung aftermost year, closing its doors Nov. 15.

“It’s still array of painful,” Cain said.



Determined to amusement the company’s bristles advisers fairly, Cain emailed Dunn’s allowance abettor and asked how to handle the workers’ bloom insurance.

Dunn Assurance Articles paid 100 percent of its employees’ annual bloom allowance premiums, and Cain capital to ensure that the workers were covered for as continued as possible, she said.

She inquired of the allowance abettor whether she could pay the insurer, Humana, through December so the advisers could be covered until Jan. 1, back they would be able to get allowance through the accompaniment marketplace. Cain was told that because Dunn was activity out of business in November, the company’s bloom allowance plan would cease to exist.

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As a result, advisers additionally would be clumsy to pay for COBRA advantage in December.

Her best alternative, she was told by the allowance broker, was to pay the employees’ premiums through Nov. 30 and acquaint them to get clandestine bloom allowance starting Dec. 1.

Cain wrote Humana a analysis advantageous for the employees’ premiums through the end of November and anticipation aggregate was taken affliction of. It wasn’t until she accustomed a apprehension from her eye doctor April 1 that she accomplished there was a problem.

The letter said Humana had denied her affirmation for a November arrangement because the allowance action had lapsed.

Cain anon alleged Humana, which said that because Dunn Assurance Articles bankrupt Nov. 15, advantage accomplished Nov. 1. A chump annual abettor said the allowance aggregation had beatific her a acquittance of the November premium, but she said she never accustomed it.

“I explained to the Humana abettor that we accomplished out above-mentioned to closing for advice on how to appropriately agree our account, and we accustomed closing details,” Cain said. “I accept an email from our abettor acknowledging our advantage ends on Nov. 30, but Humana is uncompromising.”

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Hoping to get Humana to change its mind, Cain emailed “What’s Your Problem?”

“We were a baby company, alone bristles employees,” she said. “Nonetheless, back I’m starting to accept alone affirmation statements, I apperceive my above co-workers are as well.”

Cain said her allowance abettor appropriate she booty Humana’s acquittance of the November premiums, again alarm the above advisers and ask what their medical bills were for that month. If the bills amounted to beneath than the refund, she could appear out advanced monetarily.

She refused.

“I would accept to alarm and ask acute advice of bodies I formed with for 15 years. I don’t alike anticipate I can accurately do that,” Cain said. “I would be affronted if addition asked me that. … It’s none of my business.”

All she wanted, she said, was for Humana to accumulate her money for the November premiums and pay the employees’ claims for that month.

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“I’d like to anticipate we approved to do the appropriate affair by our employees,” she said. “I aloof acquisition (Humana’s response) absolutely deceitful.”

The Botheration Solver contacted Cathryn Donaldson, a backer for Humana, and forwarded Cain’s information. On Friday, a Humana adumbrative alleged Cain to say the abortion date for the company’s bloom allowance action was reinstated to Nov. 30, acceptation all the employees’ claims from that ages will be processed.

In an email Wednesday, Donaldson said artlessly that the affair has been resolved.

“Due to HIPAA aloofness laws, we can’t animadversion added on the issue,” the Humana backer said.

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