I accept been with MetLife for 25 years and accept never filed a affirmation until this month. My affirmation was for barrage accident of the soffit and fascia to the roof. All of this seems to accept stemmed from a simple confounding on my sister’s allotment and the colossal ego of one man. Grant **, the affirmation adjuster alleged my abode to actuate a time to appear out and attending at the damage. My sister answered the phone, and bold he was affairs insurance, told him we already had it, and proceeded to adhere up on him.
On the additional buzz call, I answered, and afterwards acumen what had happened, I apologized, and approved to explain what had happened. Afterwards finishing the buzz alarm with Mr. **, I could acquaint he didn’t accept me, so I fabricated abiding my sister would be at the abode with me back he accustomed so I could explain again. I feel I should point out now that, my sister and I are identical twins, so I can absolutely accept why he wouldn’t accept believed me over the phone.
When Mr. Grant accustomed at my home, my sister and I afresh apologized, and explained that it had been a misunderstanding. He abreast me that “I am the man who will be chief how abundant money you will get.” and he left. A few canicule afterwards I was told that the barrage accident would amount added to adjustment through my allowance because I had not met my deductible, so I chose to appoint a “handy man”.
About a anniversary afterwards that I got mail from MetLife allegorical me that the “soffit and fascia to the roof bare to be repaired, the barn and breezeway singles were beat and bare to be replaced, and the barn aperture charge to be replaced, and the bits about the abode bare to be removed”, and that I bare to “complete these aliment as anon as accessible so that we can booty that into application for your renewal.” A anniversary afterwards I accustomed addition letter from MetLife allegorical me that I had been dropped, and that I now accept until July to acquisition new insurance. I aloof can’t accept that afterwards actuality with this aggregation for 25 years and never filing a affirmation this is how I am treated, and it all seems to over one man’s ego actuality hurt. I accept this be awful unprofessional.
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